Customer Testimonials
We believe in providing the best service we can, both online and in our shop in Falmouth.
We understand that having a good customer experience with Cloudberry Living is very important to you. We want you to be happy with your purchase, and we want to know that your shopping journey (from purchase through to delivery) has gone smoothly.
Below is a selection of reviews, which will give you an indication of how we fare in terms of general service, and also how some of our products are rated.
All reviews are impartial and no incentives were used. They were obtained by contacting customers after they had received their order. The customers who did not want to use their name on their review are referred to here as "Trusted Customer".
Excellent Service
Trusted Customer - Arabia Moomin Mug Friends Forever 80
"Excellent service and product sent was extremely well packaged."
Excellent Company & Beautiful Candles
Carla O'Brien - Ester & Erik Raw Black Candles
"Absolutely first class. I paid a lot of money for next day delivery but it was worth it. They were very helpful when I rang them up."
Great Customer Service
Trusted Customer - Traditional Swedish Handmade Dala Horse Red.
"This is the second time I have ordered from Cloudberry Living. In both cases the process of ordering from their website was straightforward, and the orders arrived well packaged and promptly. I would definitely recommend them."
Quality products and service
CJ May - Pappelina Svea White Metallic Runner Rug
"Excellent."
Superb Cloudberry
Trusted Customer - Glerups Slippers
"Superb product, service and excellent from DPD, easily the best and most reliable company and so glad used by Cloudberry."
Beautiful Dala Horses
Handy - Swedish Handmade Dala Horses
"I bought two Dala horses for my wife. The craftsmanship is superb and they have been made beautifully."
Happy Customer
Trusted Customer - Glerups Slippers
"Very prompt delivery. The parcel arrived in good condition and the slippers are very comfortable and warm."
100% all round happy customer
Trusted Customer - Ferm Living Safari Storage Bag Giraffe
"Beautiful website and a great all round service start to finish. I purchased a small child's giraffe storage bag which is exceptionally well made and great value for money. I will be returning to purchase again in the very near future."
Quality and range excellent
Chris Smith - Ester & Erik Brushed Brass Candle Holder
"Great prices, range of products and prompt service and delivery."
Great customer service, fast dispatch and delivery.
Trusted Customer - Ester & Erik Tapered Candles
"Customer service great by email and very responsive. Quick dispatch and delivery. Would use again."
Lovely company
Trusted Customer - Ester & Erik Tapered Candles
"I love this company. I regularly buy tapered candles from them and they always have an excellent selection, delivery is fast and well packaged and customer service was brilliant when I had a query. Will keep returning."
Great company to deal with
Lynn East - Fine Little Day Bicycles Embroidered Cushion
"Ordered online, easy to purchase. Lovely company to deal with."
Glass candle holders
Nicole Harris - Contemporary Square Glass Candle Holder
"Excellent"
Excellent Service
John Southey - Traditional Swedish Handmade Dala Horse
"First class service, contacted the company by phone, very polite and efficient. Query dealt with quickly."